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The recommendation - Sinoclima Tricycle refrigeration unit SA058

Release Time:2025-04-03
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The recommendation - Sinoclima Tricycle refrigeration unit SA058

I received an inquiry from a Singaporean customer at the beginning of March 2025. The customer sought a refrigeration unit for a very small vehicle or tricycle. The required box volume was L850 x W500 x H800 mm, with a 24V power supply.


We recommended our model SA058, specifically designed for small vehicles. It has excellent cooling performance. When the ambient temperature is 40, the interior temperature of the box can reach 0within 50 - 90 minutes. I provided the customer with pictures of our factory and a product video. Additionally, we offered a one - year warranty.

The Challenge: Bridging the Gap


The customer was satisfied with our product quality and price. However, he was concerned about installation, as he had no prior experience. In response, we prepared a detailed installation manual and video to demonstrate the installation process. We also advised him to hire a professional for installation. Although the installation is straightforward, we emphasized that professionals are better suited for such tasks.

The Solution: A Cool Collaboration


After resolving all concerns, the customer asked me to issue a Proforma Invoice (PI) and then paid the full amount for the order. What a cooperative customer!

A week later, the order was completed. Our quality control team tested the machine to ensure its functionality. Afterwards we proceeded with packing, using wooden boxes to safeguard the product. The customer received pictures of the packed product and felt reassured.


 
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